Job Description

Patient Care Coordinator is a Medical Assistant who handles all back office preparation for patient care. Strictly follows all practice policies and procedures, including all HIPAA related policies and procedures.

Roles and Responsibilities

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Clinic Duties:

• Performs selected patient care duties, which include but are not limited to collection and management of patient clinical information, including chief complaint.
• Rooms patients after paperwork is complete. The PCC documents chief complaint in patient's chart and keeps patient flow moving smoothly and efficiently.
• Prior to alerting physician that patient is ready to be seen:
• Double checks chart to make sure that last dictation, etc. has been included. Read through last dictation discussion to see if an x-ray is needed, lab results available, or any other expectations of the physician.
• Check patient questionnaire for "diagnostic studies". Get all reports, even on films not in our office.
• Pull and hang patient's films and paperclip copy of x-ray report on film jacket.
• Prepares exam rooms with necessary equipment and supplies.
• Orders and maintains clinical and office supplies as required.
• Advise patients of test results.
• Processes labs that have been collected in office.
• Give injections as ordered by physicians.

Non-Clinic Duties:

• Calls all patients to remind them of upcoming appointment and the need for them to bring their imaging studies.
• Weigh and stamp outgoing mail.
• Assist PCCs when requested in prescription refills, form completion, etc.
• Reschedule patient appointments as necessary.
• Perform related tasks/assignments as necessary.
• Assists in Medical Records with scanning and filing.
• Complies with established organizational policies and procedures of WTMF.
• Performs related tasks/assignments as necessary.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Qualifications

Qualifications and Education Requirements

1. High School graduate or GED required.
2. Training in an accredited program for medical assisting required, certification preferred.
3. BLS/CPR certified.

Minimum of 2-3 years previous medical office experience in patient care.